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Section:  Construction, Property   Vacancy 1445

Post:Tier 1 Engineer Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text:







We are currently seeking a
Tier 1 Engineer
to join our exciting and entrepreneurial company.



The
Tier 1 Engineer’s
primary responsibility is to provide consistent, quality customer support & follow up to all Lloyd Group clients. Address all client requests and incidents via the phone, email and web in a timely manner. Adhere to agreed upon thresholds regarding response times, resolution times and customer satisfaction metrics. Utilize systems to track and escalate all issues to management based on impact and severity. Schedule internal resources efficiently to ensure minimal downtime experienced by clients.



We are looking for motivated Engineers who are seeking an opportunity with a growing company. This is an excellent opportunity to learn the ins-and-outs of the Information Technology industry.






Competencies:




• Customer/Client Focus

• Following Procedures

• Technical Expertise

• Conflict Management

• Attention to Detail




Responsibilities




• Troubleshoot and repair client user issues.

• Perform general maintenance and system administration tasks.

• Document and repair any problems found while visiting client sites.

• Complete project work assigned by their manager.

• Participate in rotating on-call responsibilities.

• Answer telephone calls from clients requiring support.




General Qualifications




• Bachelor’s degree in MIS, Computer Science, or equivalent experience.

• Strong written and verbal communication skills.

• Ability to quickly learn new technologies.

• Willingness to pursue professional certifications.




Technical Qualifications





Basic to Intermediate




• Microsoft Windows Server 2000, 2003, 2008

• Microsoft Windows XP, Vista

• Microsoft Active Directory

• Microsoft Exchange

• Microsoft SQL

• Microsoft Office

• Printer, Workstation, Server Hardware

• Blackberry and Treo/PDA

• Anti-Virus and Anti-Spyware Software

• Citrix

• Cisco PIX and ASA

• Cisco Routers and Switches

• TCP/IP

• DNS

• Data Backup

• Wireless LAN Technology



Our company culture is aligned with our business goal to make people`s lives better, especially the lives of our employees. Lloyd Group promotes a sociable, family oriented work environment.We offer career growth and a competitive salary with a benefits package including paid for certifications, Paid Time Off, medical plans, dental plans, vision plans, 401(k), company funded cell phone and much more!





To Apply for this opportunity, please visit this link:




https://www.Appone.com/MainInfoReq.asp?R_ID=304985
.





We are an Equal Opportunity Employer.

www.lloydgroup.com














Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.




Contact information
Employer: Câåòëàíà
Email: hr@cobyusa.com.
Phone: 22-88-960; 8 (068) 123-08-93
Publication date: 2009-12-03 10:29:57

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